WhatsApp Flows
Collect forms and confirmations inside WhatsApp.
Native forms inside WhatsApp — bookings, lead qualification, address collection, feedback, and more. No app downloads. Responses tracked in the dashboard.
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DC
Dr. Care Clinic
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Priya Sharma
+91 98765 43210
General Medicine
15 April 2026
Use Cases
Forms that live inside the chat
WhatsApp Flows let customers fill forms without leaving the conversation. Build once, trigger from automations or AI agents.
Appointment booking — date, time, department picker
Lead qualification — name, company, budget, timeline
Address collection — structured address with pincode validation
Feedback forms — star rating, comments, NPS
Custom forms — any combination of text, dropdown, date fields
Confirmation flows — order confirmation, booking confirmation
Integration
Connected to everything else
Flow responses trigger automations, update contacts, and feed into analytics. Not an island — a workflow starting point.
Flow responses trigger automations — follow-up sequences, assignments
Auto-populate contact fields from flow responses
Response dashboard — filter, search, and export form submissions
AI agents can send flows mid-conversation when structured data is needed
Send flows via templates — include in campaign broadcasts
Response analytics — completion rates, drop-off points
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