Product

Everything your team needs to run customer conversations from one place.

From the first message to the final payment — one platform, not six tools.

Platform Architecture

How the pieces fit together

Messages flow in from any channel, get handled by AI and automation, and convert through commerce, campaigns, and analytics.

Nexus Connect Platform Stack

Channels

Instagram

Facebook

Web Chat

Inbox

Unified view

Assignments

Notes

AI + Automation

Multi-LLM

Rules & Skills

Workflow Engine

Commerce

Payments

Orders

Catalog

Flows

Outbound

Campaigns

Scheduling

Content Studio

Platform

Analytics

RBAC

API

Webhooks

Products

Deep on every layer

Unified Inbox

WhatsApp, Instagram, Facebook, Email, and Web Chat in one real-time view. AI handles routine queries. Humans handle relationships.

AI Agents

Multi-LLM orchestration with versioned rules, on-demand skills, quality scoring, and human handoff with full context.

Automations

Visual workflow builder with 15 trigger types, AI agent nodes, flow control, and HTTP integrations.

Campaigns

Targeted WhatsApp broadcasts with audience segmentation, scheduling, CTWA attribution, and delivery analytics.

Payments & Orders

Razorpay payment links in chat, product catalog from Meta Commerce, order management with delivery tracking.

WhatsApp Flows

Native forms inside WhatsApp for bookings, lead capture, address collection, and feedback — no app downloads.

Content Studio

Add-on

AI-generated captions and images, content calendars, multi-channel publishing to Instagram, Facebook, X, and WhatsApp.

See the full platform.

60-day free trial. No credit card required.

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